Promatech.com.sg  
A Promatech Library Supplies company
 Right product for better library....        

For commercial & retail purchases, please visit www.librarysupplies.com.sg
or click here to shop (please register to sign in)   
   Home      Services      Order Information
 
How to place an order
 
 
1. Librarian Order Hot line
 
Speak with our representative : +65-68541802    Mon-Fri: 9.00am to 5.00pm

(This is a librarians & schools inquiry hotline. For End user kindly purchase online Only) 
 
2. 24-Hour Fax Line  
 
You can fax us your order at +65-67560537
 
3. Shop Online store 
 
Save time by shopping our convenient and safe website at our ON LINE STORE

Thousand of popular library supplies items are now at your fingertips- searchable and pay online, try out this all new experiences with us!
  
4. Order Form Download
 
 
5. International Order
 
Please send your inquiry to sales@promatech.com.sg
 
6. Quantity Bids  
 
Contact our sales team at sales@promatech.com.sg
 
7. Can't Find the products?
 
Contact our sales team at sales@promatech.com.sg
 
8. Billing inquiries
 
Anything about payment or finances, please contact: info@promatech.com.sg
We do e-Invoices for local schools
(e-Invoices is not applicable to the online purchase)
 
 
 

Account Opening:
1.   Local government schools, ITE, Poly, Universities, and International schools are automatically registered under our system
2.   If you are the first time customer, kindly contact our sales to establish the account#
3.   We accept bank transfer, T/T in advance for overseas schools customers
 
 
 
Order information and policies
 
1. Customer Service  assistance  
We believe Service assistance our libraries customers. Delicate sale line is open to library professional from:
       9:00 Am to 5:00 PM, (GMT+8, Singapore time)
       Monday to Friday.
       We close on Saturday, Sunday & public holiday.

2. Pricing Policy
 
1.)     Prices are Fix and subject to change without notice. All orders will be invoiced at the prevailing prices at the time order is placed.
2.)     We are happy to discuss pricing of our products, so please gives us a chance to match any pricing offered by other vendors.
3.)     If you require a special bid price for bulk purchase or project, please contact our sale staff.
4.)     Prices quote for general supplies items are included local delivery unless otherwise specified.
5.)     For furniture and shelving, prices may not include delivery, assemble cost unless specify.  
6.)     Prices quoted are in Singapore Currency
 
3). Placing an orders
 
1.)   You can place an order by using:
a)    Standard orders form:
       The order form can be Download from our Website or obtain from our sales department.

b)    By Fax     : Our 24 hour Fax #  65-67560537

c)    By Email  : sales@promatech.com.sg
 
2.)     Existing regular customer can also Call our sale representative to place an order.

3.)    All orders should Include the following information in order to speed up the processing :
            Library or schools name,
            Contact person & contact Telephone  or Fax number,
            Products stock # & description, qty order.
            Order Number,(if any)

4.)    Items in stock will send immediately or may be combined together in one plan delivery.

        However, we hope you will allow orders processing time of 1~2 weeks for general supplies and 4 to 6 weeks for furniture items.
        Do call our sale to check for detail if you need the items urgently.
 
4). Small Orders & Urgent orders
 
Extra cost may be incurred in processing small and urgent orders:

1.)    Orders less than S$100 may subject to handling the cost of S$15 per order.
2.)    An urgent delivery request may subject to additional handling cost
3)     Try mix and match the products orders to meet minimum order value and save cost.
 
5). Products Mix
 
1)      We constantly review our products mix to ensure products quality, development and pricing structure stay competitive and up to date with our customers. We improve our internal procedures to keep good stock level to ensure customers will receive "fresh stock " all the time. 
2)      Quality products continue to develop and add to our products mix. if you need some library supplies items but were not shown on our website, please let us know, it is likely that we can supply or at least tell you who can.
3)      Unavailable products will occasionally be substituted for ones of equal quality. We will keep you inform if such requirement occurs.
4).     From time to time, Products may modify, improve or subject to specification change such as color, size or materials used may vary. We try our best to keep customers informed if they are a change in the specification, however, we hold no responsibility for such change due to manufacturer improvement.
 
6) Special Bids Prices
 
Please contact us if you require a bid or quotation in bulk quantities purchase, or special project purchase, or supplies tender, click below and inform us your tender need :

                       sales@promatech.com.sg
 
7) Cancellation
 
Orders upon confirmation are not allowed to cancel.
Design and build items such as signage, furniture, facilities.. or special order items such as custom imprint, promotional materials, IT equipment... etc are not allow to cancel once the order/s is confirmed.
Cancellation charge or products full value ( included shipping it incurred ) apply in the events of a cancellation take place. 
Discuss with us if you have any concern about this policy.
 
 
 
 
 
 
 



 
Promatech Library Supplies
Tel: 65-68541802
(Strictly for Librarians helpline!)
Fax: 65-67560537

Email:sales@promatech.com.sg
Web: http://www.promatech.com.sg
Republic of Singapore
Online Store

For Commercial &
Retail purchase
 
Operating Hour:
Mon~Fri: 9am to 5pm
Sat/Sun/Public holiday: Off


copy right 2005
Promatech

 

Warehouse
(no walk in services)
32 AMK Ind Park 2 #05-10,
Sing Ind Complex.
Singapore 569510